The Care You Deserve
At Growth and Grace Therapy, our mission is to provide a safe and supportive space for individuals to grow and heal. We believe in the power of grace, both for ourselves and for our clients, and we strive to create an atmosphere of compassion, empathy, and understanding.
Who We Are
Growth and Grace Therapy was born out of a shared passion for helping others improve their well-being, emotionally, mentally, and beyond. Our founders recognized the need for a supportive and compassionate space where individuals could navigate life's challenges with grace and resilience. At Growth and Grace Therapy, we prioritize creating a safe and supportive environment for our clients to explore their emotions, thoughts, and behaviors. Our personalized approach to therapy ensures that each individual receives the care and attention they deserve on their journey towards healing and personal growth. Our team of experienced therapists is dedicated to providing high-quality mental health services to help individuals navigate life's challenges with grace and growth.
Consumer Information
Effective Date: September 1, 2025
In accordance with House Bill 4224 (89th Regular Session) and Texas Health & Safety Code §181.105, Services provides the following information to assist consumers in:
• Requesting health care records
• Contacting the licensing authority
• Filing a consumer complaint
How to Request Your Health Care Records
Clients and former clients may request copies of their health care records from Level Up Counseling Services using one of the following methods using form provided under the Records Request Form Page:
Email:
Clients of Tracey: tjohnson@growthandgracetherapy.com
Clients of Jamara: jfrazier@growthandgracetherapy.com
To avoid delays, please include:
Full name and date of birth
Phone number and/or email address
Description of records requested (entire record or specific dates)
Preferred delivery method (secure email, mail, or pick-up)
Your signature and date
If requesting records on behalf of another person, documentation showing legal authority (such as guardianship or medical power of attorney) is required.
Identity verification may be required to protect patient privacy.
Contact the Texas Behavioral Health Executive Council
(Licensing Authority for Licensed Professional Counselors)
Growth and Grace Therapy, PLLC is regulated by the Texas Behavioral Health Executive Council (BHEC).
You may contact the Council using the following webpage:
https://bhec.texas.gov/contact-us/
Select Licensed Professional Counselor (LPC) when submitting an inquiry.
File a Consumer Complaint with the Texas Attorney General
Consumers may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Please include relevant dates, names, and supporting documentation if available.
Questions About House Bill 4224
For questions related to HB 4224, Texas Health and Human Services provides the following contact email: